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Home > Tiny Tush Return Policy For Our Retail Customers
Tiny Tush Return Policy For Our Retail Customers
 

FREE SHIPPING on all diaper covers, pocket diapers, and all orders over $75.00!

 

Orders over $75.00 ship for FREE via Tiny Tush's choice using the cheapest method. You do not need to place separate orders to get free shipping on the covers and pocket diapers as we have not added any weight for those item however you can use their dollar amount towards get free shipping on the rest of your order!  FREE SHIPPING is only within the continental USA. Free shipping does not apply to HI, AK, APO, FPO and international orders.


For other order tinytush.com charges actual shipping cost using the weight of the package! 

 

 

Returning items that received free shipping

 

If your order was shipped with free shipping, the original shipping costs which we paid will be deducted from all returns processed for a refund.  Returns for store credit will not incur a deduction for the original shipping costs.

 

 

Free item with purchase

 

 If you return enough items to fall below the original qualifying amount for the free item (s) you can either return the free item (s) or keep it and purchase them. 

 

 

New Product Return

 

TinyTush.com 90-Day Money Back Return Policy

Refunds will be made on new, unused and unwashed products purchased from tinytush.com that are returned to Tiny Tush with a copy of the original sales receipt within 90 days from the date of purchase. This return policy does not cover irregulars, 2nds or clearance items. We do not refund original shipping charges on returned products. All return shipping costs are the responsibility of the customer. For your own protection, please track your shipments and purchase insurance to cover the replacement cost of your items. Returns are subject to a 4% restocking fee. Sorry, no returns will be accepted after 90 days. Returns will not be accepted without a copy of your sales receipt. Any items returned to us in non-sellable condition will be returned to purchaser at purchaser's expense.


If your order was shipped with free shipping, the original shipping costs will be deducted from all returns processed for a refund.  Returns for store credit will not incur a deduction for the original shipping costs.


To expedite your refund and to make your return a pleasant one. I am making a check list for you to follow:


  • Send a copy of your sales receipt with items being return high lighted or circled.
  • Send the return items to:

    Tiny Tush, LLC.
    Attn: New Product Returns Department
    659 Ellinwood Ave
    Suite 200
    Reedsburg, WI 53959

Any questions or concerns please returns@tinytush.com or call 608-768-8874


 

Used Product Return

 

TinyTush.com 30-Day Used Return Policy

 

Use the diapers for a full 30 day, if you do not like them return them with a copy of your sales receipt for 75% of the purchase price. We do not refund original shipping charges on returned products. All return shipping costs are the responsibility of the customer. For your own protection, please track your shipments and purchase insurance to cover the replacement cost of your itemsPlease be sure the item is properly laundered  free of staining, as we will not accept unclean items or items laundered with bleach, fabric softeners or drier sheets.  Sorry, no returns will be accepted after 30 days. Returns will not be accepted without a copy of your sales receipt. Any items returned to us in non-sellable condition will be returned to purchaser at purchaser's expense. Items excluded from the used return policy are Prefolds and wool diaper covers.


To expedite your refund and to make your return a pleasant one. I am making a check list for you to follow:


  • Send a copy of your sales receipt with items being return high lighted or circled. Briefly describe why you are returning the item.
  • Send the return items to:

    Tiny Tush, LLC.
    Attn: Used Product Returns Department
    659 Ellinwood Ave
    Suite 200
    Reedsburg, WI 53959

Any questions or concerns please returns@tinytush.com or call 608-768-8874


 

Clearance Items Product Return

 

Because we deeply discount items sold as 2nds, irregulars, clearance or as is, Tiny Tush warrantee do not apply and they are being sold as is and there are no returns for these items.  If you are unsure please order one for review and then make another order for more if you are happy.

 

 

Tiny Tush Manufacture Warrantee

 

 At Tiny Tush ,we use the highest quality materials to make the most durable products possible.  We guarantee craftsmanship of our work and our components for a full year, but our warranty does not include normal “wear and tear” (please understand that with frequent laundering, items will wear out over time). Our warrantee is for the original purchaser and is nontransferable. Tiny Tush directly handles all returns for defects. All defective items submitted to us must include a claim form and a copy of your sales receipt. Please allow 10-15 business days for Tiny Tush to receive your items, make repairs, and ship items back to you.


Returns must be addressed to: 

Tiny Tush, LLC

Attn: Repairs Department

659 Ellinwood Ave Ste 200

Reedsburg WI 53959

 

All return shipping costs are the responsibility of the customer. For your own protection, please track your shipments and purchase insurance to cover the replacement cost of your items.


Please be sure the item is properly laundered  free of staining, as we will not repair or replace unclean items.


Examples of common normal wear and tear include but are not limited to: hook and loop deterioration, residue build up, staining, snaps broken from laundering, snagging material.

 

TinyTush.com Return Policy on Prefolds

 

Manufactures defects related to prefolds will show up within the first 10 washes. The prefolds return policy does not cover holes from use of diaper fasteners or bleaching.


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