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Return Policy

 

FREE SHIPPING on all diaper covers, pocket diapers, and all orders over $75.00!

Orders over $75.00 ship for FREE via Tiny Tush's choice using the cheapest method. You do not need to place separate orders to get free shipping on the covers and pocket diapers as we have not added any weight for those item however you can use their dollar amount towards get free shipping on the rest of your order!  FREE SHIPPING is only within the continental USA. Free shipping does not apply to HI, AK, APO, FPO and international orders. 

For other orders tinytush.com charges actual shipping cost using the weight of the package! 

 

Returning items that received free shipping

If your order was shipped with free shipping, the original shipping costs which we paid will be deducted from all returns processed for a refund.

 

Free item with purchase

If you return enough items to fall below the original qualifying amount for the free item (s) you can either return the free item (s) or keep them and purchase them.

 

New Product Return

TinyTush.com 30-Day Money Back Return Policy

Refunds will be made on new, unused and unwashed products purchased from tinytush.com that are returned to Tiny Tush with a copy of the original sales receipt within 30 days from the date of purchase. This return policy does not cover irregulars, 2nds or clearance items. We do not refund original shipping charges on returned products. All return shipping costs are the responsibility of the customer. For your own protection, please track your shipments and purchase insurance to cover the replacement cost of your items. Sorry, no returns will be accepted after 30 days. Returns will not be accepted without a copy of your sales receipt. Any items returned to us in non-sellable condition will be returned to purchaser at purchaser's expense. 

If your order was shipped with free shipping, the original shipping costs will be deducted from all returns processed for a refund. Returns for store credit will not incur a deduction for the original shipping costs.

 

To expedite your refund and to make your return a pleasant one, follow this check list:

 

  • Send a copy of your sales receipt with items being return high lighted or circled.
  • Send the return items to:

 

Tiny Tush, LLC.
Attn: New Product Returns Department
659 Ellinwood Ave
Suite 200
Reedsburg, WI 53959

Any questions or concerns please returns@tinytush.com or call 608-768-8874.

 

Used Product Return

TinyTush.com 15-Day Used Return Policy

Use the diapers for a full 15 day, if you do not like them return them with a copy of your sales receipt for 75% of the purchase price. We do not refund original shipping charges on returned products. All return shipping costs are the responsibility of the customer. For your own protection, please track your shipments and purchase insurance to cover the replacement cost of your items.  If your order was shipped with free shipping, the original shipping costs which we paid will be deducted from all returns processed for a refund. Please be sure the item is properly laundered  free of staining, as we will not accept unclean items or items laundered with bleach, fabric softeners or drier sheets.  Sorry, no returns will be accepted after 15 days. Returns will not be accepted without a copy of your sales receipt. Any items returned to us in non-sellable condition will be returned to purchaser at purchaser's expense. Items excluded from the used return policy are Prefolds and wool diaper covers.

 

To expedite your refund and to make your return a pleasant one, follow this checklist:

 

  • Send a copy of your sales receipt with items being return high lighted or circled. Briefly describe why you are returning the item.
  • Send the return items to:

 

Tiny Tush, LLC.
Attn: Used Product Returns Department
659 Ellinwood Ave
Suite 200
Reedsburg, WI 53959

Any questions or concerns please returns@tinytush.com or call 608-768-8874

 

Clearance Items Product Return

Our clearance items have a 15 day return period. Clearance items include 2nds, irregulars, and discontinued items. If you decide you do not want to keep the clearance  items simply return them for store credit.  If your order was shipped with free shipping, the original shipping costs will be deducted from all returns processed for a store credit. Because we deeply discount items sold as 2nds, irregulars or clearance, Tiny Tush's normal warranty does not apply. 

There will be no returns allowed for clearance, 2nds, or irregulars after the 15 day return period.All return shipping costs of clearance items are the responsibility of the customer. For your own protection, please track your shipments and purchase insurance to cover the replacement cost of your items. 

 

Tiny Tush Manufacture Warranty

At Tiny Tush, we use the highest quality materials to make the most durable products possible.  We guarantee craftsmanship of our work and our components for a full year, but our warranty does not include normal “wear and tear” (please understand that with frequent laundering, items will wear out over time). Our warranty is for the original purchaser and is nontransferable. Tiny Tush directly handles all returns for defects. All defective items submitted to us must include a claim form and a copy of your sales receipt. Please allow 10-15 business days for Tiny Tush to receive your items, make repairs, and ship items back to you. 

 

Returns must be addressed to: 

Tiny Tush, LLC
Attn: Repairs Department
659 Ellinwood Ave Ste 200
Reedsburg WI 53959

All return shipping costs are the responsibility of the customer. For your own protection, please track your shipments and purchase insurance to cover the replacement cost of your items.

Please be sure the item is properly laundered  free of staining, as we will not repair or replace unclean items.

Examples of common normal wear and tear include but are not limited to: hook and loop deterioration, residue build up, staining, snaps broken from laundering, snagging material.

 

TinyTush.com Return Policy on Prefolds

Manufactures defects related to prefolds will show up within the first 10 washes. The prefolds return policy does not cover holes from use of diaper fasteners or bleaching.

 

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